FAQs

❓ Frequently Asked Questions

Do you ship internationally?
Yes! We ship worldwide so everyone can enjoy our Moozy Cups. 🌍

How much is shipping?
We currently offer FREE shipping on all products — limited time only!

How long before I receive my order?
Most orders arrive within 4–12 business days, depending on your location.

How can I check the status of my order?
You can track your order anytime through our “Track Your Order” page.

What forms of payment do you accept?
We accept Visa, Mastercard, American Express, and PayPal.

My items arrived damaged, what should I do?
Please contact us at zoravagear@gmail.com within 48 hours of receiving your order. Be sure to include your order number and a few photos of the damaged product so we can make it right.

I received the wrong item, what should I do?
If you received an incorrect item, email us at zoravagear@gmail.com within 48 hours of delivery. Please provide your order number and a photo of the item you received, and we’ll fix the issue quickly.